Returns & Exchanges
At RheaBeauty, we want you to be completely satisfied with your purchase. If a product does not meet your expectations, you may return new, unopened items within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your RheaBeauty account and select the 'Order History' section to submit a return request for the specific items you wish to send back.
- 2.Prepare the Package
Carefully pack the items in their original, unopened packaging to ensure they remain protected during transit and include a copy of your packing slip.
- 3.Ship the Items
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.